Backup strategy for SMBs

What owner-led companies should consider for data protection, retention and recovery — practical guidance without vendor hype.

In depth

Define scope and targets

Identify critical data

File services, mail, ERP and collaboration differ in priority — not everything needs the same schedule.

Document RPO and RTO

Written targets prevent debate during an incident and support investment decisions.

Ownership and test cadence

Who runs restore drills? How often? Without tests, a backup is only hope.

Without recovery targets, every backup design stays abstract. Agree which systems must return first, your maximum acceptable data loss (RPO) and downtime (RTO). These drive technology choice, backup frequency and budget.

In depth

3-2-1 and immutability

Air gap or object lock

At least one copy should not sit in the same admin domain as production.

Monitor backup jobs

Catch failed jobs and volume anomalies early — not on the first restore attempt.

Practise recovery

After major changes or yearly: test restore to isolated systems and measure duration.

The 3-2-1 rule (three copies, two media, one off-site) still applies — extended with protection against silent encryption by malware. Versioning, offline or cloud storage with immutability and separate admin accounts reduce the risk of losing every generation at once.

3

Locations

6

Service areas

< 30 Min.

Response time

10+

Years experience

Reliable backups are the last line of defence against ransomware, hardware failure and human error. Clear objectives, tested restores and ownership matter more than how many tools you run.

Typical flow by phase

Inventory

Systems, data classes and dependencies.

Design

RPO/RTO, locations and retention.

Implementation

Jobs, alerting and documentation go live.

Operations

Regular tests when infrastructure changes.